Terms of Service

1. Agreement and who we are

These Terms of Service govern your access to and use of Plainline. Plainline is operated by Nikolai Skorobogatko PR Beograd, a sole proprietor registered in Serbia:

By creating an account, purchasing a plan, using Plainline, or subscribing to the Plainline newsletter where these Terms are presented, you agree to these Terms. If you do not agree, do not use the service or subscribe. Questions and legal notices can be sent to [email protected].

When you create an account, we record the date, the time, and the version of these Terms and of the Privacy Policy that you accepted. The version of each document is its "Last updated" date.

If you use Plainline for a company and enter personal data of other people, the Data Processing Addendum forms part of these Terms.

2. Eligibility and authority

You must be at least 18 years old and legally capable of entering into a binding agreement. If you use Plainline on behalf of a company or other organization, you represent that you have authority to bind that organization to these Terms. These Terms apply to both consumers and business users. Mandatory rights that apply to consumers are not limited by these Terms.

3. The service

Plainline helps you turn source text and instructions into editable presentations, edit presentation content and layout, and share, present, or export the result. Features may change as the service develops. We may add, modify, suspend, or discontinue features where reasonably necessary, subject to applicable law and any notice obligations.

4. Accounts and security

You must provide accurate account information, keep your credentials secure, and promptly tell us about suspected unauthorized access. You are responsible for activity performed through your account unless it results from Plainline's failure to use reasonable security measures. You may not share access in a way that bypasses plan, workspace, or security limits.

5. Your input and license to operate the service

You retain your rights in text, instructions, files, images, presentations, and other material you submit to Plainline. You grant Plainline a limited, non-exclusive, worldwide license to host, copy, process, transmit, modify, and display that material only as needed to provide, secure, support, and improve the operation of the service for you. This license ends when the material is deleted, except for limited retention required for backups, security, dispute resolution, or legal compliance as described in the Privacy Policy. Plainline does not use your source text or presentations to train its own models.

6. Your responsibilities for input

You must have the rights and permissions needed to submit your input and to instruct Plainline to process it. Do not submit unlawful, infringing, deceptive, abusive, or privacy-violating material. Do not submit confidential, sensitive, regulated, or another person's personal data to AI generation unless you are authorized to do so and understand the applicable risks. The Acceptable Use and AI Disclosure forms part of these Terms.

7. Generated output

As between you and Plainline, and to the maximum extent permitted by law, you may use generated output, including commercially. Plainline assigns to you any rights it may have in output created for you. AI-generated output may be inaccurate, incomplete, biased, non-unique, or similar to material generated for other users. You are responsible for reviewing the final presentation and for determining whether your input and output may be lawfully used, published, shared, or relied upon. Plainline does not guarantee that output is eligible for intellectual-property protection or does not affect third-party rights.

8. AI processing

Plainline sends presentation source, uploaded files, instructions, and chat edits to AI providers to create and edit presentation content: OpenAI (United States), Google Cloud — Vertex AI Gemini and Cloud Vision, and DeepSeek (People's Republic of China). Where each provider processes data is described in the Privacy Policy.

AI output may be wrong or incomplete. Review it before you use it, and do not treat it as professional, legal, financial, medical, or other high-stakes advice. Exported PPTX and PDF files carry a machine-readable mark in the file properties that says the content was generated with AI. When you publish or share AI-generated content, you are responsible for telling your audience that AI was used where the law or the context requires it. More information appears in the Acceptable Use and AI Disclosure.

9. Plainline intellectual property

Plainline and its licensors retain all rights in the service, software, design, branding, templates, system content, and documentation, excluding your input and the rights in output described above. These Terms do not grant you a right to copy, resell, reverse engineer, interfere with, or create an unauthorized derivative service from Plainline.

10. Plans, billing, and Merchant of Record

Plainline offers Free and Pro plans. Plainline Pro costs US$12 per month and renews automatically until cancelled. Lemon Squeezy sells Pro and top-ups to you as Merchant of Record and processes checkout, payment, applicable tax, invoices, and refunds. The checkout shows the final price and applicable tax before purchase. We may change future pricing or plan features with reasonable notice; a new price applies no earlier than a future renewal or purchase accepted by you.

11. Credits

Generation uses credits. Free accounts receive a one-time free credit allowance; the current amount is shown in your account. Pro credits, top-ups, reservations, and expiry are described in the Refund, Cancellation and Credit Terms. Credits have no cash value, are not transferable, and cannot be redeemed for money.

12. Cancellation, refunds, and consumer rights

Cancellation, renewal, refunds, and the EU and UK right of withdrawal are described in the Refund, Cancellation and Credit Terms, which form part of these Terms. Mandatory refund, withdrawal, conformity, and other consumer rights remain unaffected.

13. Third-party services

Plainline relies on third-party services for AI generation, billing, email, analytics, hosting, security, and storage. The current list is on the Subprocessors page. Their availability and processing may be subject to their own terms and policies. Plainline remains responsible for its obligations to you under applicable law but does not control independent third-party services or guarantee their uninterrupted availability.

14. Public links, illegal content, and moderation

You can make a presentation available by a public link. You are responsible for what you publish. Plainline does not monitor presentations in advance. We act on reports and on signs of abuse.

Point of contact. Users and authorities, including under the EU Digital Services Act, can contact us at [email protected] in English or Serbian.

Reporting illegal content. To report a presentation, email [email protected] with the link, the reason why you think the content is illegal or breaks the Acceptable Use and AI Disclosure, and your name and email address. We review the report, decide, and tell you our decision and the reason for it.

Our actions. If content is illegal or breaks these Terms, we may turn off the public link, remove the content, or restrict the account. We tell the account owner what we did and why, unless the law does not allow it. The owner can contest the decision by replying to our message; we review it again.

15. Suspension and termination

You may stop using Plainline at any time and may request account deletion. We may restrict or suspend access when reasonably necessary to protect users or the service, investigate fraud or abuse, comply with law, address non-payment, or enforce these Terms and the Acceptable Use and AI Disclosure. Where appropriate, we will give notice and an opportunity to cure. We may terminate access for a material or repeated breach. Account and content deletion follows the Privacy Policy and applicable retention obligations.

16. Service availability and disclaimers

We use reasonable care to operate and secure Plainline, but the service may be unavailable during maintenance, incidents, provider outages, or changes. To the maximum extent permitted by law, Plainline is provided "as is" and "as available" without warranties that it will be uninterrupted, error-free, or suitable for a particular purpose. AI output may contain errors and must be reviewed before use. Nothing in these Terms excludes warranties or remedies that cannot be excluded under applicable law.

17. Limitation of liability

To the maximum extent permitted by law, Plainline is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, business, goodwill, or data arising from use of the service. Plainline's total liability for all claims arising out of or relating to the service is limited to the greater of (a) the amount you paid for Plainline during the 12 months before the event giving rise to the claim and (b) US$100. This limitation does not apply to liability that cannot lawfully be excluded or limited, including mandatory consumer rights.

18. Governing law and disputes

These Terms are governed by the laws of the Republic of Serbia, without regard to conflict-of-law rules. The competent courts in Belgrade, Serbia have jurisdiction, except where mandatory consumer law gives you the right to bring or defend a claim in another court or under the mandatory law of your place of residence. Before filing a claim, you and Plainline should try in good faith to resolve the dispute by contacting [email protected].

19. Changes to these Terms

We may update these Terms when the service, providers, pricing, or legal requirements change. We will update the date above and provide additional notice when required. If a material change requires consent, it will not apply until that consent is obtained. Continued use after other changes take effect means you accept the updated Terms.

20. General

If a provision of these Terms is unenforceable, the remaining provisions remain effective. A failure to enforce a provision is not a waiver. You may not transfer these Terms without our consent, except where applicable law permits. Plainline may transfer these Terms as part of a merger, reorganization, sale of the business, or transfer to a successor, subject to applicable notice and consumer-protection requirements. These Terms, the Privacy Policy, the Refund, Cancellation and Credit Terms, the Acceptable Use and AI Disclosure, and, for business customers, the Data Processing Addendum form the agreement governing the service.

21. Contact